To install the OpsAI Scanner, you need access to the enterprise dedicated Windows server.
Windows servers must fulfill the TCP port requirements (see FAQ for Port Requirements)
Once the OpsAI Scanner is downloaded, installed and configured, it may take up to 8 hours to discover and scan your IT infrastructure.
The OpsAI Scanner is agentless and only scans your organisation IT infrastructure. The results are processed automatically and without manual interaction, giving you 100% control of your data.
For example, if you scanned a server with SQL Server installed, then OpsAI will report that SQL Server is installed. If you then uninstalled SQL Server and re-scanned that device, the SQL Server installation will no longer appear on your OpsAI asset list.
If you are concerned about downloading the OpsAI Scanner, you can scan it with your antivirus software before you run it.
The OpsAI Scanner runs, collects and transmits the collected data to your organization portal. The Scanner can only be downloaded from and activated via your organization portal on OpsAI.com by authenticated users, and this activity is tracked and logged.
Uninstalling the OpsAI Scanner from a server is a 4 step process:
You have the option to Partner up and let us help you build a strong business case for the future. This offer includes quality gate meetings, Cloud adoption workshops and experts taking you through all aspects that constitutes the true cost of on-premise IT and Cloud economics. The final business case becomes the key in realizing Cloud benefits, savings and opportunities, providing real-time overviews including operational considerations, Technical Debt, compliance, financial overviews and strategic and operational roadmaps.
When scanning, the OpsAI Scanner collects information about the number of processors and cores, CPU, OS, IP addresses, installed applications and services, disks, and performance metrics, all of which constitutes the scanned infrastructure.
The data collected by OpsAI during the scan is sent to the Cloud to form the basis for the analytics exposed in the dashboards and reports.
Data in transit
When the data is moved between the scanner and the Cloud where it is stored, it is encrypted using secure https – TLS version 1.2.
Data at rest
Data is stored in the Cloud where it is used as the basis for dashboards and reports. Only persons granted permission by you will have access to the collected data. Data is encrypted at rest using 256-bit AES encryption where the credentials are stored in Azure Key Vault.
Once you decide not to use OpsAI anymore, you can perform a complete deletion of the data collected and stored by using the feature that allows you as the customer to shut down your entire organization in OpsAI. By doing so the data will be erased from the Cloud solution as well as the Cloud backup simultaneously.
However, we have introduced a grace periode of 30 days to ensure that you do not accidentally erase all your data.
The CMDB import file is a comma separated text file with UTF8 encoding.
The first row is considered the header and is always ignored.
All columns except DomainName and HostName are optional.
For Linux/Unix machines, use “Unix” as domain name.
Values can optionally be in quotes (“).
The expected columns are the following:
All columns have a max size of 256 characters.
Hostname,DomainName,ApplicationGroup,Environment,SystemOwnerName,SystemOwnerPhone,SystemOwnerEmail,SystemOwnerDepartment Merkur,testdom.local,"Application Group",Production,Donald Duck,+45123456,email@example.com,Customer Service Venus,Unix,application group,Test,Mickey Mouse,+45999888,firstname.lastname@example.org,Transportation